Terms of Service

Last Updated: September 2024

Welcome to the SimuPro GmbH website www.simupro.net, operated by SimuPro GmbH (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your use of our Website and services, including those provided through BuddyBoss and LearnDash (“Services”). By accessing or using the Services, you agree to comply with these Terms.

1. Acceptance of Terms

• By accessing or using our Services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy.
• If you do not agree to these Terms, please do not use the Services.

2. Legal Framework and Compliance

• SimuPro GmbH is based in Austria and adheres to the laws of the European Union (EU), including the General Data Protection Regulation (GDPR).
• All processing of personal data will be conducted in compliance with GDPR requirements.

3. Changes to the Terms

• We may modify these Terms at any time. Any changes will be posted on this page, and continued use of the Services constitutes acceptance of the revised Terms.
• Significant changes may be communicated to registered users via email.

4. Eligibility to Use the Services

• The Services are intended for users who are at least 18 years old. By using the Services, you confirm that you meet this requirement.
• If you are using the Services on behalf of a company or other entity, you confirm that you have the authority to bind that entity to these Terms.

5. User Account Registration

• Users must create an account to access certain features of the Services.
• You agree to provide accurate, current, and complete information during the registration process and keep your account information updated.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Permissible Use

• You may use the Services only for lawful purposes and in accordance with these Terms.
• You may not use the Services:
  • In a way that violates any applicable law or regulation.
  • To transmit unsolicited or unauthorized advertising or spam.
  • To engage in any conduct that restricts or inhibits anyone else’s use of the Services.

7. Content Ownership and Intellectual Property

• All content available through the Services, including text, images, videos, software, and course materials, is owned by SimuPro GmbH or its licensors and is protected by copyright and intellectual property laws.
• Users may download or print content for personal use but may not modify, distribute, or exploit it for commercial purposes without written permission.

8. User-Generated Content

• You may be able to post content, such as comments or forum posts, on the Website.
• By submitting content, you grant SimuPro GmbH a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with the Services.
• You agree not to post content that is offensive, illegal, or violates the rights of others.

9. Payments and Subscription Fees

• Some Services may require payment or subscription fees, which will be clearly indicated during the enrollment process.
• All fees are non-refundable unless otherwise specified in our refund policy or required by law.
• Payments are processed securely, and your payment information is handled in accordance with our Privacy Policy.

10. Course Access and Use

• Enrolling in a course grants you a limited, non-transferable license to access the course materials for personal use.
• The duration of access may be time-limited or subject to subscription renewal. SimuPro GmbH reserves the right to revoke access for violations of these Terms.

11. Data Protection and Privacy

• We are committed to protecting your personal data in accordance with GDPR.
• Please refer to our Privacy Policy for details on how we collect, process, and protect your data.
• Users have the right to access, rectify, or erase their personal data, as well as other rights under GDPR.

12. Termination and Suspension

• We may suspend or terminate your access to the Services if you violate these Terms.
• You may terminate your account at any time. Upon termination, your right to access the Services will cease, but any licenses granted to SimuPro GmbH for user-generated content will remain in effect.

13. Limitation of Liability

• SimuPro GmbH will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Services.
• Our total liability for any claims related to the Services is limited to the amount you paid, if any, for accessing the Services.

14. Indemnification

• You agree to indemnify and hold SimuPro GmbH harmless from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

15. Governing Law and Dispute Resolution

• These Terms are governed by the laws of Austria and the European Union.
• Any disputes will be resolved through binding arbitration in Austria or in accordance with applicable EU dispute resolution regulations.

16. Third-Party Links and Services

• Our Website may contain links to third-party websites or services that are not operated by SimuPro GmbH. We are not responsible for their content, privacy policies, or practices.

17. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to provide a personalized experience and analyze Website usage. For more details, see our Cookie Policy.

18. Contact Information

• If you have any questions or concerns about these Terms, please contact us at:
  • Email: contact@simupro.net

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Privacy Policy

Last Updated: September 2024

SimuPro GmbH (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Website”) and use our services, including BuddyBoss and LearnDash.

1. Data Controller Contact Information

• Data Controller: SimuPro GmbH
• Address: Koflergasse 1/27, 1120 Wien – Österreich
• Email: contact@simupro.net

2. Information We Collect

• Personal Data: We collect personal data you provide when you register for an account, enroll in courses, or contact us. This may include:
  • Name
  • Email address
  • Contact details
  • User-generated content (e.g., comments, forum posts)
• Usage Data: We may automatically collect information about your usage of the Website, such as:
  • IP address
  • Browser type and version
  • Device information
  • Time and date of visit
  • Pages viewed

3. How We Use Your Information

• To provide and manage services: Including account registration, course enrollments, and customer support.
• To improve the Website: Analyzing user interactions to enhance the user experience.
• To communicate with you: Sending notifications, updates, or marketing information.
• To comply with legal obligations: Following GDPR requirements or other applicable laws.

4. Legal Basis for Processing Personal Data

• Consent: When you provide consent for specific data processing activities.
• Performance of a Contract: Necessary for the performance of a contract, such as course enrollment.
• Legitimate Interests: For purposes such as improving the services or protecting security.
• Compliance with Legal Obligations: For legal requirements, such as tax regulations.

5. Sharing Your Information

• We may share your information with:
  • Service Providers: To process payments, manage course content, or provide technical support.
  • Compliance Purposes: If required by law or in response to legal processes.
  • Business Transfers: In connection with a merger, acquisition, or asset sale.

6. Data Retention

• We retain your personal data for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law.
• When no longer needed, your data will be deleted or anonymized.

7. Data Security

• We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction.
• Although we strive to use the highest standards, no transmission over the internet is 100% secure.

8. Your Rights Under GDPR

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate personal data.
• Right to Erasure: Request the deletion of your data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Obtain your data in a portable format.
• Right to Object: Object to data processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, contact us at contact@simupro.net

9. International Transfers

• Your data may be transferred to and processed outside the European Union, where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your data.

10. Use of Cookies and Tracking Technologies

• Our Website uses cookies and similar technologies to enhance user experience and analyze usage. For more details, see our Cookie Policy.

11. Third-Party Links

• The Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

12. Updates to This Privacy Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the services after such changes constitutes acceptance of the revised policy.

13. Contact Us

• If you have any questions or concerns about this Privacy Policy, please contact us at:
  • Email: contact@simupro.net

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